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Somewhere Inn · Legal

Terms and Conditions

Last updated: October 9, 2026

Stay essentials

Check-in from 3pm, check-out by 11am. Late check-out to 1pm when we can, for a small fee.

Change of plans? On our Flexible rates, cancel up to 5 days before arrival for a full refund. Non-refundable rates lock in a lower price and can't be refunded.

Some weekends and special periods have a minimum-night stay.

Dogs are welcome for an additional nightly fee. Service animals are always welcome, at no charge.

Quiet hours are 11pm to 9am, and there's no smoking or vaping anywhere on the property.

At check-in we place a $250 incidental hold on your card. Food and beverage tabs charged to your room include an automatic 20% gratuity.

Booked direct? If you find the same stay for less elsewhere, we'll match it.

About these terms

These terms apply to every booking and stay at Somewhere Inn Collingwood, operated by SI Collingwood LP, and Somewhere Inn Calabogie, operated by Calabogie Motel Corporation. "We" and "us" mean the inn you're booking or staying with. Your agreement with us is your booking confirmation, the description of the rate you booked, and these terms. By making a booking or staying with us, you agree to them.

Charges

The prices displayed on the websites are an average per night per person until a rate is selected. Any meals, service or HST (at the prevailing rate) are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified. Once a rate is selected on the websites, the total for your requested stay shall be displayed on the reservation summary. Prices shall be charged in the local currency of Somewhere Inn and any currency conversion facility, if provided, is an approximation tool only.

The HST breakdown shown is indicative based on the current rate of HST, and the expected HST treatment of the goods or services. HST will be payable at the prevailing rate applicable at the tax point of the invoice or booking confirmation issued and may change depending on the actual rate and the HST treatment of the goods and services purchased at that date.

Price lists, if any, for additional items, such as privately arranged meals and specialty booking or tour services, are available on request.

Payment

We take full payment for your stay (room rate and taxes) when you book. We accept American Express, Mastercard and Visa. A booking is confirmed once payment is received.

A $250 incidental hold is placed at check-in.

Food & beverage tabs charged to your room are subject to an automatic 20% gratuity.

Cancellations and changes

Flexible rates (including rates with breakfast or a food and beverage credit): cancel or change your booking up to 5 days before your arrival date for a full refund. Within 5 days of arrival, or if you don't arrive, your payment isn't refundable.

Non-refundable rates: your price is locked in when you book. These bookings can't be cancelled, changed or refunded.

Leaving early: nights you don't use after you've checked in aren't refunded.

How to cancel: contact the inn or use the link in your booking confirmation. Refunds go back to the card you paid with.

Minimum stays

Some weekends and special periods have a minimum-night stay. Any minimum is shown when you choose your dates.

Limited Hours

Somewhere Inn typically operates the front desk for 12 hours per day from 9am to 9pm on weekends year-round and summer weekdays. Opening hours for the lobby are reduced from time to time depending on the time of year, occupancy of the hotel, and weather. We reserve the right to close any facilities due to weather conditions, staffing requirements, or for Health and Safety reasons without prior notice. Availability of all amenities are dependent on a seasonal schedule and weather.

Check-in and check-out

Unless your booking confirmation says otherwise, check-in is from 3pm on your arrival day. Rooms that have been paid for are held until 11:59pm on your arrival day unless you've agreed otherwise with us.

Check-out is by 11am on your departure day. Late check-out until 1pm can be added, subject to availability, for the fee shown when you add it.

If we need to change or cancel your booking

Very occasionally we may need to cancel a booking, for example because of a closure, severe weather or a building issue. If we do, you choose a full refund or a credit toward a future stay.

We may need to move you to a different room for operational or safety reasons. If the new room has a lower rate than the one you booked, we'll refund the difference.

House rules

Occupancy: the maximum number of guests for each room is shown when you book.

Quiet hours are 11pm to 9am.

Parties and events aren't permitted without our written approval in advance.

No smoking or vaping of any substance in rooms or anywhere on the property. If there's been smoking in a room, we'll charge a $500 cleaning fee.

Damage and extra cleaning: if a room or the property is damaged, items are missing, or a room needs cleaning well beyond normal, we'll charge the card on file for the reasonable cost. We'll tell you first and send you an itemized list of the charges.

Respect for guests and our team

We're a 2SLGBTQI+ inclusive business with a strict no-discrimination, no-harassment policy - everyone is welcome exactly as they are.

Please treat our team, other guests and the property with respect. We welcome everyone, and we don't discriminate on any ground protected by the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability. We expect our guests to do the same.

If a guest seriously disrupts other guests, harasses or endangers anyone, or breaks these house rules, we may ask them and their party to leave, and the unused part of the stay won't be refunded.

Children

All children (a person under 18 years of age) must be accompanied by an adult and must be supervised by an adult at all times.

Dogs and service animals

Well-behaved dogs are welcome in rooms and on the grounds for an additional nightly fee, shown when you book. Dogs must be leashed on the property; if a dog is left barking in a room, we'll ask you to return promptly.

Service animals are welcome in all areas open to the public, with no fee or deposit. We may ask for documentation only where it isn't readily apparent that the animal is a service animal.

Amenities, used at your own risk

Our sauna, cold plunge, bonfire pit and lake access are part of the experience, and using them is your choice and your responsibility. Please follow the posted rules, don't use them alone or after drinking, and check with a doctor first if you're pregnant or have a heart or other health condition. Children must be supervised by an adult at all times. Amenity hours and availability vary by inn and season.

Complimentary gear

At Somewhere Inn Calabogie, our on-site gear - stand-up paddle boards, snowshoes, crampons and more - is included with your stay, first-come first-served. Because gear involves physical activity, everyone using it must read and accept our Accident Waiver and Release of Liability, set out at the end of these terms. Gear is used at your own risk.

Parking

Each inn has designated on-site parking. Vehicles and their contents are left at your own risk.

Gift cards

Somewhere Inn gift cards can be used toward stays and purchases at our inns. They never expire and have no fees. They can't be exchanged for cash, except where the law requires it, and they can't be used at the Everlove studio.

Best rate guarantee

If you book directly with us and find a lower price for the same inn, room type, dates, number of guests and rate conditions on another publicly available website, tell us before you arrive and we'll match it. This doesn't apply to rates that need a membership, login or code, package rates, group rates, or opaque rates where the hotel isn't named until after you book.

Bookings through travel sites

If you booked through a travel site such as Booking.com, Expedia or Airbnb, that site's payment and cancellation terms apply to your booking, and changes need to be made through them. These terms apply to your stay with us.

Groups, events and weddings

Group bookings, events and weddings are covered by their own signed agreement. Where that agreement and these terms differ, the signed agreement applies.

Events beyond our control

We aren't responsible for failing to provide all or part of your stay because of events beyond our reasonable control, such as severe weather, fire, flood, natural disasters, power or utility failures, or public health orders. If we can't provide your stay because of one of these events, you choose a full refund for the nights affected or a credit toward a future stay.

Our responsibility

We're responsible for loss, damage or injury caused by our negligence, and nothing in these terms limits a liability that can't be limited under Ontario law. We aren't responsible for indirect losses, such as lost travel costs or lost earnings. Please keep valuables with you, and don't leave them in vehicles.

Our website

While all reasonable efforts have been taken to ensure the accuracy of information on the websites, Somewhere Inn does not accept responsibility for errors or omissions and reserves the right to amend, cancel or vary any of the arrangements featured on the websites without notice.

The content of the websites is the copyright of Somewhere Inn, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.

Trademarks used on the websites are the property of their respective owners. Links to third-party websites are provided for your convenience. We can't accept responsibility for the content or use of third-party sites.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Ontario. Nothing in these terms takes away rights you have under Ontario consumer protection law.

We may update these terms from time to time. The version on our website when you book applies to your booking.

Accident Waiver and Release of Liability

Applies to complimentary gear at Somewhere Inn Calabogie. Every adult using the gear accepts it before use, during online check-in.

PLEASE READ CAREFULLY. BY ACCEPTING THIS AGREEMENT YOU WILL GIVE UP CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT, EVEN IF IT IS CAUSED BY OUR NEGLIGENCE.

1. WHO THIS AGREEMENT IS WITH. This agreement is between you and Calabogie Motel Corporation, operating as Somewhere Inn Calabogie. "Released Parties" means Calabogie Motel Corporation, its affiliated companies, and their owners, directors, officers, employees, contractors, agents, successors and assigns.

2. THE GEAR AND ACTIVITIES. Somewhere Inn Calabogie lends recreational gear to guests at no charge, including stand-up paddle boards, paddles, life jackets, snowshoes, crampons and other equipment (the "Gear"), for self-guided use on and around the property and on nearby water, trails and land (the "Activities"). Gear is lent as-is, first-come first-served. No instruction, guiding or supervision is provided.

3. RISKS. I understand that the Activities involve risks, dangers and hazards that can cause serious injury, illness, death and damage to property, including: drowning; cold water immersion and hypothermia; changing weather, wind, waves and currents; collisions with boats, swimmers, docks, rocks and submerged objects; slips, trips and falls on ice, snow, rock and uneven ground; frostbite and heat exhaustion; wildlife and insects; getting lost; physical exertion beyond my fitness; equipment that fails, breaks or is used incorrectly; the actions of other people; delays in rescue and medical help; and NEGLIGENCE ON THE PART OF THE RELEASED PARTIES, INCLUDING FAILING TO TAKE REASONABLE STEPS TO PROTECT ME FROM THESE RISKS, AND FAILING TO INSPECT, MAINTAIN, REPAIR OR WARN ME ABOUT THE GEAR OR THE PROPERTY. I freely accept and fully assume all of these risks.

4. MY RESPONSIBILITIES. I agree that I will: inspect the Gear before each use and not use any Gear that appears damaged or unsuitable; wear a properly fitted life jacket at all times on the water and carry any other safety equipment the law requires; check the weather and conditions and stay within my ability; not go onto frozen lakes or rivers; not use the Gear after consuming alcohol, cannabis or any other impairing substance; follow posted rules and any instructions from Somewhere Inn staff; and return the Gear in the condition I received it.

5. MY HEALTH. I confirm that I am in good health and physically able to take part in the Activities, that I can swim before using any water Gear, and that I have no medical condition or medical advice that makes it unsafe for me to take part.

6. RELEASE AND WAIVER. In consideration of being permitted to use the Gear, I WAIVE ANY AND ALL CLAIMS that I have or may have in the future against the Released Parties, and RELEASE THE RELEASED PARTIES FROM ANY AND ALL LIABILITY for any loss, damage, expense or injury, including death, that I or my next of kin may suffer as a result of my use of the Gear or my participation in the Activities, DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING ANY DUTY OF CARE OWED UNDER THE OCCUPIERS' LIABILITY ACT (ONTARIO), ON THE PART OF THE RELEASED PARTIES.

7. INDEMNITY. I agree to hold harmless and indemnify the Released Parties from any liability for injury to, or damage to the property of, any other person arising from my use of the Gear or my participation in the Activities.

8. CHILDREN. A person under 18 may not accept this agreement. If I allow a person under 18 in my care to use the Gear, I accept the risks described above on their behalf, I will supervise them directly at all times, and, to the extent permitted by law, I agree to indemnify the Released Parties for any claim made by or on behalf of that person arising from their use of the Gear.

9. OTHERS IN MY PARTY. This agreement applies to me personally. Every adult who uses the Gear must accept this agreement first, and I will not allow anyone in my party to use the Gear unless they have done so or, if they are under 18, they are under my direct supervision.

10. MEDICAL TREATMENT. If I am injured or become ill, I consent to the Released Parties arranging first aid and emergency medical treatment for me, at my own cost.

11. GENERAL. This agreement is governed by the laws of Ontario and the federal laws of Canada that apply there, and any dispute will be heard in the courts of Ontario. It is intended to be as broad and inclusive as Ontario law permits. If any part of it is found to be invalid, the rest continues in full force. It binds my heirs, next of kin, executors, administrators and assigns. Nothing in it takes away any right I have under the Consumer Protection Act, 2002 (Ontario) that cannot by law be waived.

12. ACKNOWLEDGEMENT. I CONFIRM THAT I HAVE READ AND UNDERSTAND THIS AGREEMENT, THAT I AM AT LEAST 18 YEARS OLD, AND THAT I AM ACCEPTING IT ELECTRONICALLY AND OF MY OWN FREE WILL. I UNDERSTAND THAT BY ACCEPTING IT I AM GIVING UP LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE.

Privacy Policy

How we collect, use and protect your personal information is set out in our Privacy Policy.

SMS Messaging Terms

We send text messages about your reservation. We don't send promotional or marketing texts.

Reservation and stay messages

When you give us a mobile number while booking, directly with us or through a booking channel, you may receive texts about that stay, including: confirmation of your reservation; a link to complete your registration before arrival; arrival details such as check-in instructions and door access codes; messages from our team during your stay; and follow-up about matters arising from it, such as lost property or a question about your bill.

These messages are tied to your reservation, so how many you get depends on your stay. Most guests receive a small number of texts around arrival. Message and data rates may apply.

Opting out and help

Reply STOP to any of our texts to opt out, or HELP for assistance. You'll receive one message confirming you've opted out. If you opt out, we won't be able to text you your check-in link or door code, so please contact the inn directly to arrange your arrival. Opting out doesn't affect your booking.

Delivery

Text messages depend on your mobile carrier and device, so we can't guarantee every message will be delivered or arrive on time. If you're expecting arrival details and haven't received them, contact the inn.

Contact

Questions about our texts? Email frontdesk@somewhereinn.ca. How we handle your information is set out in our Privacy Policy.

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