About the Job

You are responsible for cleaning our beautiful rooms. Your #1 goal is to ensure we exceed the cleanliness expectations of our guests every day! Your key responsibilities include:

• Maintaining quality standards
• Upholding all health, safety and security procedures
• Cleaning all room and common areas by following detailed checklists
• Answering housekeeping-related guest requests
• Adjusting room furniture where necessary
• Checking rooms for items needing repair and reporting back to management
• Preparing linens for pick-up and organizing linens once delivered
• Restocking in-room amenities
• Interfacing with frontdesk to prioritize the needs of the right rooms and right guests

You Are

Approachable, thoughtful and fun. You love to let your personality shine. You are comfortable interacting with guests. You have a great ability to follow verbal and written instructions and are comfortable working without direct supervision. You understand cleaning supplies and procedures well. You embrace being active at work and have an ability to bend, twist, kneel, stand and pick up items of varying weights. You are comfortable using iPhones and apps to keep track of tasks. At minimum, you have a high school education. Prior experience in housekeeping is a nice-to-have.

What You Get

• $22.75/hour wage plus tips from guests
• Full-time and part-time options available. Some weekend work is required.
• Health and dental benefit if a minimum of 20 hours per week is worked.
• Staff discounts
• Frequent staff socials
• An inclusive workplace that values diverse perspectives and fosters community

How we do good for our people

Our obsession with creating exceptional experiences applies not only to our guests, but also our staff.

• We are 2SLGBTQI+ inclusive business and believe that staff should always feel comfortable showing up as their authentic self. As a Rainbow Registered business we are committed to fostering a safe, welcoming and accepting experience for our staff and guests.
• We feel very strongly that our staff’s wage reflects the immense impact that they have on our guests. We are proud to be a certified Living Wage employer, and offer a fantastic benefits package.
• We know that a career in hospitality comes with a unique set of challenges, so we work closely with Not 9 to 5, a non-profit global leader in mental health advocacy for the service and hospitality industries.

What You Can Expect from the Interview Process

Part 1: Phone Interview. We will ask you situational questions to understand how you would approach various scenarios. For example: what would you do if 3 guests all asked you for more towels at the same time?

Part 2: In-person interview. Come clean for us for 1 hour. We want to see you follow our cleaning checklist and how thorough you are with cleaning.

How to Apply

Send your resume to meghan@somewhereinn.ca and place the job title and location you are applying for in the subject line.